Privacy Policy

Effective Date: 01-07-2025

Entity: QuasWexExort (Parent Company)

Website: https://ottrcall.ai

1. Introduction

QuasWexExort ("OttrCall", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services, including our AI outbound calling platform.

By accessing our website or services, you agree to the terms outlined in this policy.

2. What We Collect

a) Website Visitors / Demo Requests

When you fill out forms on our website (e.g., "Book a Demo"), we may collect:

• Full name
• Email address
• Company name
• Phone number
• Other details you choose to provide

This data is collected with your consent and used solely to respond to your inquiry and communicate about our services.

b) Client-Provided Call Lists

When you use the OttrCall platform as a client, you may upload call lists that include:

• Phone numbers
• Associated metadata (e.g., name, tags, campaign details)

c) Generated Call Data

During outbound calling conducted by OttrCall on your behalf, we generate:

• Call recordings
• Transcripts
• Summaries and structured insights
• Call outcomes (e.g., qualified, callback requested, unreachable, etc.)

This data is generated solely for the client and processed under their instructions. OttrCall does not use this data for internal training, analytics, or marketing purposes.

3. How We Use the Data

We use data to:

• Deliver our AI-powered outbound calling services
• Contact prospects on behalf of our clients
• Process and structure conversation data (recordings, transcripts, summaries)
• Provide analytics and insights requested by clients
• Improve service functionality and client experience
• Respond to demo inquiries

We do not sell or share any personal data with third parties for advertising or marketing.

4. Data Processing & Storage

• Generated call data may be processed using third-party Large Language Model (LLM) APIs for summarization, transcription, or classification
• All data is stored securely on Supabase servers located in Singapore
• Data is retained only as long as needed to fulfill the service, or as per the client’s request

5. Cookies & Tracking

We use Google Analytics to understand how visitors interact with our website. This involves the use of cookies. You may disable cookies via your browser settings if you prefer not to be tracked.

6. Your Rights

You have full control over your personal data. You may request to:

• Access your data
• Correct or update your information
• Delete your data entirely
• Withdraw consent for communication or data processing

To make a request, please contact us at support@ottrcall.ai

7. Data of Minors

Our services are not directed to individuals under 18 years of age. We do not knowingly collect or process data from minors.

8. Third-Party Services

We may use secure third-party vendors to support our services (e.g., cloud storage, analytics tools, LLM APIs). These vendors are contractually obligated to handle data responsibly and securely.

9. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:
📧 support@ottrcall.ai